Surface Acting Occurs When a Person Has to Change His

question 97

True/False

Surface acting occurs when a person has to change his or her feelings to fit a situation.

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Definitions:

Preparation

The process of getting ready for an event or activity by making plans or arrangements.

Ground Rules

Basic guidelines or rules established at the beginning of a meeting, event, or project to ensure smooth operation and mutual respect among participants.

High-Ranking Executives

Individuals holding senior management positions within an organization, responsible for making major decisions and guiding the company's direction.