Examlex
Define emotional labor. Give two examples of jobs where positive reactions on the job are required for job success, regardless of job circumstances.
Cannon-Bard Theory
A theory of emotion proposing that emotions and physiological responses like sweating or trembling happen simultaneously.
Two-Factor Theory
A psychological theory that posits emotions are based on physiological arousal and cognitive label.
Cognitive Appraisal
A process by which an individual evaluates and interprets a situation or event, determining its significance and the response it requires.
Physical Arousal
A physiological response of the body that prepares it for action, characterized by increased heart rate, breathing, and blood pressure, often triggered by stress, excitement, or exercise.
Q25: Briefly discuss how managers build and maintain
Q37: A diagram that depicts the formal structure
Q41: Describe four common mistakes that may occur
Q45: According to Vroom's _, a person is
Q50: Organizational behavior has developed all of the
Q61: Decentralization increases when the discretion to spend
Q62: Employee satisfaction is defined as the quality
Q77: Defining goals, setting performance objectives, and identifying
Q93: Which of the following statements best describes
Q106: In the context of the signs of