A Tear in an Instrument Package Requires the Dental Assistant

question 15

Multiple Choice

A tear in an instrument package requires the dental assistant to:

• A)staple the hole closed.
• B)ignore the hole.
• C)use a new instrument package.
• D)do none of the above.

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Definitions:

Influence Tactic

Strategies or approaches used by individuals to sway or alter others' attitudes, beliefs, or actions toward a desired outcome.

Legitimating

The process of making something acceptable and justifiable by norms, standards, or laws.

Reward Power

Reward power is a form of influence based on the ability to offer rewards or positive incentives in order to motivate or control the behavior of others.

Manager's Control

The power or authority a manager has to direct and regulate the behavior of employees and the operations of an organization.