Suppose That Unexpected Conflicts Occur Among Numerous People in Several

question 46

Multiple Choice

Suppose that unexpected conflicts occur among numerous people in several different departments of the organisation, and that these conflicts ultimately result in a new policy on interdepartmental relations. This situation and its outcome could be called a(n) :

• A) organisational upheaval.
• B) unexpected trouble.
• C) crisis management.
• D) unplanned change.
• E) human resource conflict.

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Definitions:

Hierarchy

Hierarchy is a system of organizing people or things according to levels of importance or authority.

Basic Amenities

Essential facilities and services provided to make a living or working environment comfortable and functional, such as clean water, electricity, and sanitation.

Goal Theory

A framework that studies how setting goals influences behavior and performance.

Goal-Setting Process

A motivational technique involving the establishment of achievable, specific, and measurable objectives to enhance performance and focus.