Effective Team Leaders Share All of the Following Characteristics EXCEPT

question 20

Multiple Choice

Effective team leaders share all of the following characteristics EXCEPT:

• A) they use personal examples to demonstrate the importance of putting team interest above self-interest.
• B) they create supportive climates and empower team members.
• C) they establish a clear vision of the future.
• D) they help to create change and unleash talent.
• E) they use team building only when people have considerable difficulty in working together.

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Definitions:

Customer Expectations

The set of assumptions or beliefs about what services or products a company will provide and how they will be delivered, which influence customer satisfaction.

Organizational Metrics

Quantitative measures used to assess and track the performance and effectiveness of an organization.

Satisfied Customers

Individuals who have purchased a product or service and have their expectations met or exceeded by the experience.

New Sales

Revenue or transactions generated from selling products or services that are newly introduced to the market.