Status Effects on Communication

question 60

Multiple Choice

Status effects on communication:

• A) often cause subordinates to bias their communication with higher level managers.
• B) are seldom serious.
• C) are fewer in hierarchical organisations where managers and employees know their places.
• D) are deliberate distortions by employees.
• E) result from managers having to listen too much to employees.

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Definitions:

Operating Costs

The expenses related to the day-to-day functioning of a business, excluding costs associated with financing and investments.

Selling Price

The amount of money charged for a product or service, determined by factors such as cost, demand, and competition.

Service Hours

Service hours refer to the total hours of service provided by a company or the hours worked by employees in service industries.

Value-Based Pricing

A pricing strategy which sets prices primarily on the perceived value to the customer rather than on the cost of the product or historical prices.