Peter Drucker Indicates That Managers Should Ask Five Questions in the Process

question 16

Multiple Choice

Peter Drucker indicates that managers should ask five questions in the process of formulating an organisation's strategy. Which of the following is NOT one of these questions?

• A) Who are our competitors?
• B) Who are our customers?
• C) What do our customers consider value?
• D) What is our business mission?
• E) What have been our results?

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Definitions:

Company Grapevine

The informal and unofficial communication network within an organization.

Interpersonal Communications

Direct, face-to-face communication between two or more individuals, focusing on the exchange of information and feelings.

Formal Source

An officially recognized or authoritative origin of information, such as academic publications or government documents.

Positive Relationships

Connections between individuals or groups that are characterized by mutual respect, cooperation, and positive communication.