Gloria Assembles Circuit Boards in a Computer Manufacturing Plant

question 20

Multiple Choice

Gloria assembles circuit boards in a computer manufacturing plant. She gets the chips for the boards from David, assembles the boards, and then forwards them to Judy, who puts them into the finished components. This example illustrates the concept of:

• A) efficient task assignments.
• B) Deming's path to quality.
• C) internal customers, who use the results of others' work to do their job.
• D) integrated manufacturing processes.
• E) total quality management and shared responsibility.

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Definitions:

Foreign Corrupt Practices Act

A U.S. law aimed at preventing American businesses from bribing foreign officials to secure or maintain business.

Facilitation Payments

Payments made to speed up the actions that government officials are already bound to perform.

President Gerald Ford

The 38th President of the United States, serving from 1974 to 1977, known for his efforts to heal the country post-Watergate scandal.

Contracts

Legal agreements between two or more parties that are binding in law.