Which of the Following Characteristics Does NOT Accurately Describe the Process

question 72

Multiple Choice

Which of the following characteristics does NOT accurately describe the process of total quality management?

• A) Applying quality principles to all aspects of operations
• B) Committing the organisation to the use of self-managing work teams
• C) Committing the organisation to continuous quality improvement
• D) Making quality principles a part of the organisation's strategic objectives
• E) Striving to meet customers' needs by doing things right the first time

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Definitions:

Routine Request

A routine request is a standard or regular appeal for information, services, or action, often made in a professional or formal context.

Relevant Deadlines

These are the important dates by which specific tasks, submissions, or actions are required to be completed, pertinent to the context or project at hand.

Sincere Apology

An expression of remorse that is genuine and communicates true regret for a mistake or wrongdoing.

Routine Request

A standard or normal inquiry or appeal made in a professional or formal context.