Match Each Term with the Correct Definition

question 21

Essay

Match each term with the correct definition.
a.internal audience
g.external audience
b.subject line
h.enclosure notation
c.netiquette
i.modified block letter style
d.block letter style
j.goodwill
e.reference initials
k.buffer
f.testimonials
l.copy notation
-aligns the return address, dateline, and closing at the left margin

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Definitions:

Intentional Infliction

The deliberate action by one party meant to cause distress or harm to another party.

Mental Suffering

A state of distress or discomfort resulting from mental or emotional strain.

Personal Information Protection and Electronic Documents Act

A Canadian federal law that sets out how private sector organizations can collect, use, and disclose personal information in the course of commercial business.

Equivalent Protection

The provision of safeguards or rights that are comparable in substance, but not necessarily identical in form or method.