When People Are Asked Which Is More Common, Death by Homicide

question 94

Multiple Choice

When people are asked which is more common, death by homicide or death by stroke, they often choose homicide because they simply hear more about murders than they do about strokes. In this instance, people are led astray in their judgments by:

• A)the representativeness heuristic
• B)counterfactual thinking
• C)the confirmation bias
• D)the availability heuristic

Recognize the importance of maintaining a professional demeanor when responding to complaints.

Understand the ethical considerations in excluding or including information in recommendations.

Discover methods to express appreciation or compliments effectively in business communication.

Understand different business communication forms, including letters of recommendation, condolence messages, and social media releases.

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Definitions:

Managers

Individuals in an organization responsible for planning, directing, coordinating, and overseeing the work of others to achieve the organization's goals.

Crowdsourcing

The practice of obtaining information, ideas, input, or funding from a large, typically online, group of people, rather than relying on traditional employees or suppliers.

Decision Process

The sequence of actions and rational considerations undertaken to select an option among available alternatives.

Collection of Experts

A group of individuals with specialized knowledge or skills brought together to tackle specific problems or projects.