Which of the Following Is Important for Resolving Conflict

question 4

Multiple Choice

Which of the following is important for resolving conflict?

• A)Involve the dentist or office manager so they will know what is going on.
• B)Keep it personal; use "I" or "me" instead of "we."
• C)Try to get other coworkers "on your side."
• D)Know the difference between "conflict" and "harassment."

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Definitions:

Homophily

The tendency for individuals to associate and bond with similar others, often summarized as "like attracts like."

Structured Compatibility

The degree to which systems, processes, or entities are designed to match or work together in a harmonious manner.

Aronson

A social psychologist known for his work on social influence, the theory of cognitive dissonance, and the Jigsaw Classroom as a method to reduce racial prejudice.

Initiation

The process or ceremony that marks the acceptance of an individual into a group or society, often involving specific rituals or tasks.