When Should the Truth in Lending Form Be Given to the Patient

question 11

Multiple Choice

When should the Truth in Lending form be given to the patient?

• A)At the initial visit to the dental office
• B)When the first monthly statement is sent
• C)Before a payment plan of more than four monthly payments is set up
• D)After the patient has paid off the balance

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Definitions:

Confirmation Bias

The tendency to search for, interpret, favor, and recall information in a way that confirms one’s preexisting beliefs or hypotheses.

Representativeness Heuristic

A cognitive shortcut used in decision making, where an individual relies on the similarity between the item in question and a category prototype.

Divergent Thinking

Expanding the number of possible problem solutions; creative thinking that diverges in different directions.

Fixation

(1) in thinking, the inability to see a problem from a new perspective; an obstacle to problemsolving. (2) in personality theory, according to Freud, a lingering focus of pleasure-seeking the developing human organism from about 2 weeks after fertilization through the secondmonth