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_____ involves forming close relationships with customers.
Scientific Management
A management theory focusing on improving work efficiency through systematic observation, measurement, and restructuring of workflow processes.
Managerial Decisions
Choices made by managers or executives within organizations that influence direction, operations, and outcomes, based on analysis and judgement.
Management Authority
pertains to the powers and responsibilities vested in managers to make decisions, direct operations, and enforce policies within an organization.
Unilateral Control
A management approach where decisions are made by one person or entity without consultation or agreement from others involved.
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