Customer-Facing Personnel Can Be a Powerful Resource for Companies If

question 77

Multiple Choice

Customer-facing personnel can be a powerful resource for companies if empowered to:

• A)provide customer service.
• B)sell pre-approved items.
• C)provide customers with a company's promotional message.
• D)provide instant service to a customer.
• E)affirm customer perceptions of the brand.

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Definitions:

Interpersonal

refers to the way of communication or interaction between people.

Spatial

Related to, or involving the perception of space and the position, size, shape, and orientation of objects within it.

Musical Ability

The talent or skill to understand, create, and interpret musical patterns and forms, often including the capacity to play instruments or sing.

Athletic Ability

The natural or developed physical skills and talents that contribute to performance in sports or physical activities.