When a Company Hires a Call Center to Make Phone

question 120

Multiple Choice

When a company hires a call center to make phone calls and set up appointments,it is outsourcing only the _____ conversion portion of the sales cycle.

• A)lead-to-suspect
• B)suspect-to-prospect
• C)prospect-to-customer
• D)lead-to-customer
• E)suspect-to-customer

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Definitions:

Therapeutic Misconception

The misunderstanding among participants in clinical research that the primary purpose of a clinical trial is to benefit them individually, rather than to gather data for the advancement of medical knowledge.

Office

A place designated for professional or clerical work, often housing employees and their equipment.

Department of Health

A government agency responsible for public health policy, administration, and services.

Peer-Reviewed Journal

An academic publication in which articles are evaluated and approved by experts in the same field before publication.