Customer Expectations Tend to Change Over Time, Affecting Their Perception

question 67

True/False

Customer expectations tend to change over time, affecting their perception of service quality.

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Definitions:

Days' Sales

A financial ratio that measures the average time it takes for a company to convert its inventory into sales.

Industry Average

A benchmark or standard performance metric across a sector or industry, useful for comparison and strategic planning.

LIFO

Last In, First Out is a method for valuing inventory that records the most recently manufactured goods as the first ones sold.

Periodic Inventory System

An inventory accounting system where updates to inventory levels are made on a periodic basis, not continuously, through physical counts.