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According to Deming, it is the systems that management puts into place that are primarily responsible for poor quality, not employees.
Ethno-Cultural Group
A community of people who share common cultural and ethnic identity, including language, traditions, customs, and often a shared history.
Ascribed Status
A social position a person receives at birth or takes on involuntarily later in life, such as race, gender, and family background.
Socially Disadvantaged
Describes individuals or groups who experience inequality and reduced opportunities due to economic, social, or cultural barriers.
Target Group
identifies the specific segment of the population at which a particular service, product, or message is aimed.
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