Quality Planning and Administration, Quality Training, and Quality Control Procedures

question 90

Multiple Choice

Quality planning and administration, quality training, and quality control procedures are examples of

• A)internal failure costs.
• B)external failure costs.
• C)appraisal costs.
• D)prevention costs.
• E)replacement costs.

---

Definitions:

Emotional Intelligence

The ability to recognize, understand, and manage one's own emotions as well as the emotions of others.

Weak Hierarchy

An organizational structure where there are fewer levels of middle management between staff and executives, leading to a more flexible and less formal decision-making process.

Flexible Hierarchy

Flexible Hierarchy describes an organizational structure that allows for more fluid and adaptable roles and levels of authority, compared to traditional, rigid hierarchies.

Needs

Fundamental requirements or necessities for human beings to achieve a basic level of well-being, including physiological, safety, love/belonging, esteem, and self-actualization.