The Quality Function Deployment Matrices Are Often Referred to as the "House

question 67

True/False

The quality function deployment matrices are often referred to as the "house of quality" because, when completed, they "house" all of the customer's quality requirements.

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Definitions:

Escalation

The process of a conflict intensifying or becoming more severe, often leading to further complications.

Inadvertent Revelation

An unintentional disclosure of private or sensitive information, typically leading to unforeseen consequences.

Distributive Bargaining

A negotiation strategy in which one party's gain is the other party's loss, focusing on dividing a limited amount of resources.

Resistance Point

The least favorable outcome a negotiator is willing to accept before opting out of the negotiation.