Which of the Following Is Not a Characteristic of Service

question 6

Multiple Choice

Which of the following is not a characteristic of service operations?

• A)intangible output
• B)high customer contact
• C)high labor content
• D)easy measurement of productivity
• E)low uniformity of input

---

Definitions:

Internship Program

A structured work experience program, often related to a student's field of study, that offers practical experience and professional exposure.

Vicarious Learning

The process of learning new behaviors by observing the actions of others and the outcomes of those actions, without direct experience.

Fully-Trained Employees

Workers who have completed all required training and possess the skills and knowledge necessary to perform their jobs effectively.

Data Entry Clerk

A job role that involves inputting, updating, or maintaining data in computer systems or databases.