Taking a Systems Viewpoint with Regard to Operations in Today's

question 19

Multiple Choice

Taking a systems viewpoint with regard to operations in today's environment increasingly leads decision makers to consider ______________ in response to the ___________.

• A)flexibility; pressure to be more efficient
• B)offshoring; need to promote domestic production
• C)sustainability; threat of global warming
• D)technology; impact of random variation
• E)forecasting; stabilization of demand

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Definitions:

Implied Agency

A type of agency relationship created by the actions of the parties involved, not by written agreement, where an agent is presumed to have authority to act on behalf of another.

Nonprogrammed Decision

A new, complex decision that requires a creative solution.

Programmed Decision

A simple, routine matter for which a manager has an established decision rule.

Nonprogrammed Decisions

Decisions made in response to unique, novel, or ill-structured situations that require creativity and judgment, as opposed to routine or standard procedures.