A Customer Growing Frustrated with the Wait and Leaving the Facility

question 13

Multiple Choice

A customer growing frustrated with the wait and leaving the facility (without being served) is an example of

• A)reneging.
• B)utilizing.
• C)balking.
• D)jockeying.
• E)departing.

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Definitions:

Thalamus

A brain structure that acts as a relay station for sensory and motor signals to the cerebral cortex.

Neurons

Specialized cells transmitting nerve impulses; the basic building blocks of the nervous system.

Color Blindness

A visual impairment where an individual has difficulty distinguishing between certain colors, often red and green.

Color Deficiency

A condition where an individual's perception of colors is different from what most people see, commonly referred to as color blindness.