The Goal of Waiting-Line Management Is to Minimize

question 49

Multiple Choice

The goal of waiting-line management is to minimize

• A)the sum of customer waiting costs and capacity costs.
• B)the sum of customer waiting time and service time.
• C)capacity costs.
• D)customer waiting time.
• E)idle servers.

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Definitions:

Accounts Payable

Money owed by a business to its suppliers shown as a liability on the company's balance sheet.

Prepaid Expense

Payments made in advance for goods or services to be received in the future, recorded as an asset on the balance sheet until the expense is incurred.

Interest Revenue

Income earned from the lending of money or from investments in interest-bearing accounts.

Account Payable

An amount owed by an entity to a creditor for goods and services purchased on credit; considered a short-term liability.