When the Waiting Cost Incurred Likely Varies Based on Some

question 22

Multiple Choice

When the waiting cost incurred likely varies based on some customer characteristic, an appropriate queuing model is

• A)single channel, single phase.
• B)single channel, multiple phase.
• C)multiple channel, single priority.
• D)multiple channel, multiple phase.
• E)multiple channel, multiple priority.

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Definitions:

Maslow

Refers to Abraham Maslow, an American psychologist best known for creating Maslow's hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs in priority.

Growth Needs

Refers to the intrinsic desire for personal development, achievement, and self-actualization beyond basic material or survival needs.

Physiological Needs

The basic physical requirements for human survival, such as air, water, food, shelter, and sleep, which must be met to pursue higher-level needs.

Motivators

Factors that significantly contribute to enhancing employee satisfaction and motivation, leading to improved performance.