The Major Approaches Used in Plans to Deal with Breakdowns

question 14

Multiple Choice

The major approaches used in plans to deal with breakdowns include all of the following except

• A)standby equipment.
• B)inventories of spare parts.
• C)operator repair of minor problems.
• D)readily available repair personnel.
• E)All are major approaches.

Master the skill of conveying empathy in client interactions.

Identify barriers to attentive listening and strategies to overcome them.

Understand the significance of clarification and accurate understanding in communication.

Utilize open-ended questions effectively to explore clients' thoughts and feelings.

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Definitions:

Negative Reinforcement

A process in behavioral psychology where the removal of an unfavorable event or outcome after the display of a behavior increases the likelihood of the behavior being repeated in the future.

Positive Punishment

Adding an unfavorable outcome or event following an undesired behavior to decrease the likelihood of that behavior happening in the future.

Negative Punishment

The removal of a desirable stimulus following a behavior, intended to decrease the likelihood of that behavior occurring again.

Operant Conditioning

A method of learning that occurs through rewards and punishments for behavior, influencing the probability of behavior being repeated.