The Chair of the Operations Management Department at Quality University

question 57

Multiple Choice

The chair of the operations management department at Quality University wants to construct a p-chart for determining whether the four faculty teaching the basic P/OM course are in control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results

What is the sample proportion of failures ( p) for Prof. D?

• A)0
• B).04
• C).11
• D).13
• E).16

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Definitions:

Three Fs of Selling

A sales philosophy that emphasizes the importance of Feelings, Features, and Facts in the process of persuading potential customers.

FAB

Features, Advantages, and Benefits; a sales and marketing strategy that outlines a product's features, explains its advantages over competing products, and details the benefits to the customer.

Forecasts

Predictions or estimates of future events or trends, such as sales, weather, or economic conditions, based on analysis of past and present data.

Relationship with Customer

Relationship with customer involves building and maintaining positive and productive interactions between a business and its customers, crucial for retaining and attracting clientele.