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The crisis of legitimization in qualitative research identified by Denzin & Lincoln concerns which of the following issues?
Customer Cost Analysis
An evaluation of all the costs involved in acquiring and retaining customers, used to determine the profitability of customer relationships.
Time-Driven Activity-Based Costing
A cost accounting method that allocates indirect costs to products and services based on the time required for activities.
Tech Support Department
A division within a company responsible for assisting customers with technical problems or questions related to the company's products or services.
Customer Cost Analysis
An assessment to determine the total cost to serve a customer, including acquisition, fulfillment, and support costs.
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