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Which of the Following Statements Is Not Correct

question 31

Multiple Choice

Which of the following statements is not correct?


Definitions:

Target-oriented Quality

A strategic approach focusing on achieving specific, predefined quality goals to satisfy customer expectations and improve product or service performance.

Scatter Diagram

A graphical method used to display the relationship between two variables, typically to identify any correlation between them.

Work Shift

Scheduled periods of work for employees, often rotating among mornings, afternoons, and nights, to ensure continuous operation in industries such as healthcare, manufacturing, and service.

Service Quality

Refers to the evaluation of how well a delivered service matches the expectations of the customer.

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