The Daughter of an Older Frail Patient Recovering from Receiving

question 14

Multiple Choice

The daughter of an older frail patient recovering from receiving the wrong medication asks what the hospital can do to prevent this from happening again. How should the nurse respond to the daughter?

• A) "There isn't much that can be done; accidents happen."
• B) "Medication errors sometimes happen because we are so short-staffed."
• C) "The physician's handwriting was misread; we are talking to him about this issue."
• D) "We are discussing installing a bar-code system to identify patients and medications."

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Definitions:

Hispanic American

An individual of Latin American descent living in the United States, contributing to the cultural and demographic diversity of the country.

Ethnic Group

A community or population made up of people who share a common cultural background, heritage, language, or lineage.

Customs

Traditional practices, behaviors, or rituals that are specific to a particular culture, society, or community.

Values

Core beliefs or standards that guide behavior and decision-making for individuals or groups.