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Kramer, Kahlbaugh, and Goldston (1992) Identified Three Distinct Styles of Thinking

question 86

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Kramer, Kahlbaugh, and Goldston (1992) identified three distinct styles of thinking: absolutist, relativistic, and


Definitions:

Cognitive Empathy

The capacity to understand another person's perspective or mental state without necessarily sharing their emotions.

Cognitive Dissonance

The psychological discomfort experienced by an individual who holds two or more contradictory beliefs, ideas, or values at the same time.

Emotional Dissonance

The conflict or inconsistency between the emotions one feels and the emotions one expresses in a professional context.

Organizationally Desired Emotions

The specific emotional states that an organization aims for its employees to exhibit, often to maintain a particular corporate image or working environment.

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