____ Is Used in the Front Windshield Only and Provides

question 36

Multiple Choice

____ is used in the front windshield only and provides added protection against shattering and cuts during impact.

• A) Laminated plate glass
• B) Tempered glass
• C) Antilacerative glass
• D) Conventional glass

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Definitions:

Quality of Product

The degree to which a product meets the specified criteria and satisfies the customer's expectations.

Sigma

A statistical term that measures how far a given process deviates from perfection. The term is notably used in Six Sigma methodology to measure the number of defects in a process.

Standard Deviation

A measure of the amount of variation or dispersion of a set of values from the mean.

Benchmarking

The process of comparing key points within your business with comparable points in another external entity.