______________________________ Is Designed to Help Enhance the Collision Repair Facility's

question 23

Essay

______________________________ is designed to help enhance the collision repair facility's productivity, profitability, and customer service by coordinating all aspects of collision repair.

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Definitions:

Motivational Strength

The intensity of an individual's drive or willingness to pursue or achieve goals.

Potential Reward

A possible benefit or gain that might be obtained as a result of taking a certain risk or engaging in a particular action.

Expectancy Theory

A motivation theory stating that an individual's willingness to exert effort is a function of the expected outcome, the value of that outcome, and the perceived likelihood that effort will lead to desired performance.

Realistic Job Previews

An HR tool that provides prospective employees with a true depiction of what their job would entail, including both positive and negative aspects.