In Order to Improve the Validity and Reliability of Measurement

question 9

Multiple Choice

In order to improve the validity and reliability of measurement devices, the text recommends all of the following techniques EXCEPT:

• A)more extensive conceptual development.
• B)use a lower level of measurement.
• C)better train those who will apply the measurement devices.
• D)all of the answers are techniques that are recommended.

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Definitions:

Mission Statement

A formal summary that defines the core purpose, values, and objectives of an organization.

Performance Perspectives

Various angles or aspects from which the performance of a company, project, or employee can be evaluated, often encompassing financial, customer, internal processes, and learning and growth viewpoints.

Measure Map

A tool used in quality management and continuous improvement processes to visualize and analyze the steps involved in a process or operation.

Performance Metrics

Indicators used to gauge the efficiency, effectiveness, and performance of an organization's operations or activities.