An Advantage of a Thurstone Scale Over a Likert Scale

question 20

Multiple Choice

An advantage of a Thurstone scale over a Likert scale is:

• A)Thurstone scales achieve ordinal level of measurement.
• B)people can respond to the items in Thurstone scales more quickly.
• C)Thurstone scales avoid the ecological fallacy.
• D)Thurstone scales have higher reliability.

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Definitions:

Service-Oriented

Characterized by or focused on providing services rather than goods, often demanding a high degree of interpersonal interaction and customer satisfaction.

Organizational Citizenship Behavior

Voluntary behaviors exhibited by employees that contribute to the overall positive functioning and culture of the organization, which are not directly rewarded.

Human Relations Text

Educational or informational material focused on improving interpersonal skills and understanding within a workplace or organizational context.

Spanish Accent

The unique manner of pronunciation specific to Spanish speakers, which can vary significantly by region within Spanish-speaking countries.