Which of the Following Principles Are Not Consistent with the Behavioral

question 17

Multiple Choice

Which of the following principles are not consistent with the behavioral standards advocated by the United Nations' Global Compact

• A) businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining.
• B) businesses should support a precautionary approach to environmental challenges.
• C) businesses should work against all forms of corruption, including bribery and extortion.
• D) businesses should comply with their legal duty to act in the best interests of their shareholders and maximize profitability.

Acknowledge the impact of technology, especially social media, on customer service and product quality.

Identify the principles of process reengineering and its importance in organizational efficiency and customer satisfaction.

Know the role and methods of process value analysis in improving workflow.

Understand the extent to which customer service quality impacts organizational success and customer loyalty.