The Business Agent Is a Key Position in a Craft

question 20

True/False

The business agent is a key position in a craft union and provides many of the same services of a local union president in a large industrial union.

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Definitions:

Reward Power

The ability of an individual to influence the behavior of others by controlling access to desired resources or rewards.

Upward Appeals

The argument that the task has been requested by higher management, or a request to higher management to assist in gaining cooperation.

Coalition Building

The process of forming alliances or coalitions among individuals or groups to achieve a common goal or undertake a specific project.

Rational Appeals

Persuasive strategies that employ logical arguments and evidence to convince an audience of a particular viewpoint or action.