The Major Determinants of the Quality of Your Relationships with Clients

question 4

Multiple Choice

The major determinants of the quality of your relationships with clients are

• A) the kind of person you are and your attitudes.
• B) your knowledge and counseling skills.
• C) your body language and facial expressions.
• D) your credentials.

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Definitions:

Apparent Authority

The power that a third party perceives an agent has over the principal, based on the principal's behavior.

Actual Authority

Actual authority refers to the express and implied powers that an agent has been intentionally granted by the principal in an agency relationship.

Subagent

A person authorized by an agent to perform tasks or duties on behalf of the agent's principal.

Delegate Duties

The act of assigning specific responsibilities or tasks from one person to another, often in a workplace or organizational setting.