All of the Following Are Listed Among the "Softer" Factors

question 60

Multiple Choice

All of the following are listed among the "softer" factors in the Balanced Scorecard except:

• A) customer service.
• B) employee morale.
• C) product quality.
• D) business ethics.
• E) stockholder equity.

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Definitions:

Mesophylls

The inner tissue of a leaf, containing many chloroplasts, where photosynthesis occurs.

Stroma

Thick, cytoplasm-like fluid between the thylakoid membrane and the two outer membranes of a chloroplast. Site of light-independent reactions of photosynthesis.

Rubiscos

The enzyme involved in the first major step of carbon fixation in the process of photosynthesis, playing a pivotal role in converting carbon dioxide into organic compounds.

Stomata

Singular stoma. Of plants, tiny gaps between pairs of guard cells in epidermis; allow internal tissues to exchange gases with the air. Can be closed to prevent water loss.