A Researcher Collects Data on the Length of Time Callers

question 7

Multiple Choice

A researcher collects data on the length of time callers have to wait to have their phone call to an advice centre answered. He visits every Thursday for 6 weeks. What type of bias is he most likely to encounter?

• A) Structural bias
• B) Recording bias
• C) Selection bias
• D) Interviewer bias

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Definitions:

Levels of Processing

Refers to a framework in cognitive psychology suggesting that the depth of mental processing affects memory retention, with deeper processing leading to better recall.

Mnemonic Technique

Memory aids or strategies that facilitate the retention and retrieval of information.

Overestimate Accuracy

The tendency to overvalue one's ability to accurately recall, predict, or perform tasks.

Memory of General Information

The ability to recall facts, concepts, and knowledge about the world that is not tied to specific experiences.