The Following Question Is Based on the Diagram of Three-Years-Old

question 54

Multiple Choice

The following question is based on the diagram of three-years-old growth in a winter twig below. If you examined the cut surface at the base of this twig, how many growth rings should be present?

• A) one
• B) two
• C) three
• D) either two or three, depending on when secondary growth began.

Understand the principles behind the "Peter Principle" and career plateauing.

Recognize the importance and impact of mentoring and coaching in an organization.

Acknowledge the effects of recruitment strategies on applicant decisions.

Understand the role of realistic job previews in employee retention and satisfaction.

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Definitions:

Free Sample

A complimentary product or service given to potential customers with the goal of introducing the product and encouraging future purchases.

Need-Payoff Question

A question posed by a salesperson to make a potential buyer consider the positive outcomes or benefits of purchasing a product or service.

SPIN Approach

A sales technique based on asking Situation, Problem, Implication, and Need-payoff questions to understand a prospect's needs and propose solutions effectively.

Retail Salesperson

This individual sells goods or services to customers for their personal, nonbusiness use.