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Bob pulls up the company's dashboard and sees that one of the virtual machines is running low on storage space. He logs into the cloud provider's portal and increases the size of the virtual disk so that it will not run out unexpectedly and start causing errors. Which of the following processes has Bob just performed?
Routine Replies
Standardized responses given to common or frequently asked questions or situations.
Positive Messages
Communications that convey optimistic, constructive, or beneficial information, often aimed at uplifting the recipient's mood.
Letter of Recommendation
A written endorsement of a person's character and qualifications, typically from a previous employer, teacher, or professional associate, used to support applications for jobs, scholarships, or academic positions.
Customer Complaint
Refers to a formal expression of dissatisfaction or grievance from a customer about a product or service.
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