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Fictional Corp Has Been Using Their Current Cloud Service Provider

question 29

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Fictional Corp has been using their current cloud service provider for the past year. They have been mostly happy with the service provided up until about a month ago when various virtual machines started becoming unavailable for hours at a time. The CSP has a guarantee of a 99.999 percent uptime, which means they should only have about 5.26 minutes of downtime per year. Which of the following defines the guarantee the CSP is not meeting?


Definitions:

Voluntary Certification

A process where individuals choose to undergo assessment to earn certification in a particular field, indicating proficiency or specialization, outside of mandatory licensing.

Mandatory Certification

A required credential that individuals must obtain to work in certain professions or perform specific tasks.

Detail Oriented

A characteristic referring to the ability or tendency to pay attention to all aspects and particulars of a task or situation.

Organized

To be arranged in a systematic, structured way, often referring to the coordination of activities or the tidiness of spaces.

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