Cato Has Received an Email Stating That the Change That

question 6

Multiple Choice

Cato has received an email stating that the change that he requested has been completed and the tracking ticket associated with the change has been closed. Cato pulls up the cloud application to see the new features that he had requested but is disappointed to see that they aren't quite what had been described in the change request. Which of the following steps, or phases, of the change management process were omitted?

• A) Change review
• B) Change assessment
• C) Change implementation
• D) Change documentation

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Definitions:

Broken Bones

The condition in which there is a fracture in one or more of the bones in the body.

Physicians

Medical professionals who are licensed to diagnose and treat illness, injury, and other physical and mental impairments in humans.

Ethnic Group

A community or population made up of people who share a common cultural background, heritage, language, or lineage.

Underestimate

The act of judging something to be smaller or less important than it actually is.