These Rules Specify How to Interpret Different Kinds of Communication

question 52

Multiple Choice

These rules specify how to interpret different kinds of communication. We learn what counts as respect (paying attention) , friendliness (smiles or smiley emoticons in online communication) , affection (kisses, hugs) , and professionalism (punctuality, competence) .

• A) intuitive
• B) constitutive
• C) comparative
• D) regulative
• E) constructive

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Definitions:

Behaviour Modelling

A training technique that involves demonstrating a desired behavior in a realistic context so that learners can observe and replicate it.

On-The-Job Environment

The physical and social setting in which employees perform their work duties, which can influence their learning, productivity, and satisfaction.

Learned Behaviours

Actions or reactions acquired through experience, observation, or being taught, and not based on innate or instinctive tendencies.

Action Learning

A learning approach that solves real problems through a process of action and reflection, integrating theory and practice.