Unethical Behavior Is More Likely When ________

question 3

Multiple Choice

Unethical behavior is more likely when ________.

• A) performance goals are realistically difficult
• B) there is little pressure for increased productivity
• C) there is intense competition for rewards and advancement
• D) the organization has strong cultural values and norms about ethical conduct and individual responsibility

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Definitions:

Customer Retention

Strategies and activities a business employs to keep its customers engaged and reduce customer turnovers.

Cognitive Dissonance

A psychological phenomenon that occurs when a person holds contradictory beliefs, ideas, or values, leading to psychological stress or discomfort.

Selective Exposure

The process of allowing only a portion of the information revealed to be organized, interpreted, and permitted into awareness.

Benefits Important To The Prospect

Features or aspects of a product or service that are particularly valued or needed by a potential client or customer.