Mental Models Help to Explain Why People May Discount or Ignore

question 36

True/False

Mental models help to explain why people may discount or ignore unexpected information that does not fit their theories or assumptions about how things work.

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Definitions:

Management

The process of directing and controlling a group or organization to achieve specific goals or objectives efficiently and effectively.

Cash Short and Over

An account that records discrepancies between actual cash received and the expected amount, often due to errors or theft.

Cash Shortages

Instances when the actual cash available is less than the amount expected or needed.

Cash Overages

Excess of actual cash received over the expected amount, often caused by either errors in transactions or more sales than recorded.