What Is the Purpose of Problem Solving

question 15

Multiple Choice

What is the purpose of problem solving?

• A) to ensure efficient organization of the work unit, coordination of activities, and effective utilization of resources
• B) to guide and coordinate work activity and make sure people know what to do and how to do it
• C) to gather information about the operations of the manager's organizational unit
• D) to deal with disruptions of normal operations and member behavior that is illegal, destructive, or unsafe

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Definitions:

Proficiency

Refers to a high degree of competence or skill in a particular activity or field.

Expertise

specialized knowledge or skills acquired through training, study, or experience in a particular field or area.

Emotional Intelligence

The ability to recognize, understand, and manage one's own emotions as well as the emotions of others.

Human Skills

Abilities that enable a person to interact effectively and harmoniously with others, often considered essential for managers and leaders.