Feedback Is Likely to Be More Accurate When the Rating

question 59

Multiple Choice

Feedback is likely to be more accurate when the rating questionnaire tracks behaviors that are ________.

• A) meaningful
• B) hard to observe
• C) confidential
• D) misunderstood

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Definitions:

Perception

The process by which individuals interpret and organize sensation to produce a meaningful experience of the world.

Sensation

The physical process during which our sensory organs—those involved with hearing, smell, sight, touch, and taste—respond to external stimuli.

Low-involvement Purchase

Buying decisions that are made with minimal research and thought because the product is inexpensive or perceived as low risk.

Smartphone

A mobile phone that offers advanced computing capability and connectivity, including internet access and the ability to run various applications.