What Is the MOST Useful Role for the External Leader

question 18

Multiple Choice

What is the MOST useful role for the external leader of a self-managed team?

• A) Select new members of the group when they are needed.
• B) Mediate internal conflicts and encourage cooperation.
• C) Monitor the group to ensure it does not become a social club.
• D) Serve as a coach, facilitator, and advocate for the group.

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Definitions:

Two-Factor Theory

A concept in psychology that emotion is based on physiological arousal and cognitive label.

Spillover Effect

A phenomenon where an occurrence in one area, sector, or context affects another; in psychology, it may refer to emotions or behaviors transferring from one area of life to another.

James-Lange Theory

A theory of emotion suggesting that emotions occur as a result of physiological reactions to events.

Cannon-Bard Theory

A theory of emotion that proposes emotions and bodily reactions occur simultaneously and independently of one another.